I am very proud that Rob Schmults joined our Advisory Board (announced this week).  I have know him for almost ten years, dating back to the beginning of Coremetrics (the company I founded and a Bazaarvoice partner) and Fort Point Partners (where Rob was responsible for their retail consulting practice).  Note: Fort Point Partners turned [...]

Seth Brady, a Director at PC Connection, wrote a terrific summary of his top 5 takeaways from the Bazaarvoice Social Commerce Summit a few weeks ago. Here is his post, along with 'reaction' and 'bottom line' summaries to these top five top takeaways:
   1. Lesson #1: Negative Reviews: Expect them AND embrace them.    [...]

As chief marketing officer you might think I'm most interested in excellent whitepapers, PR, events and such. Well…ok, I am. However, our culture and our people are a much higher priority for our success and our brand because our employees ARE our company. Your employees ARE your company. There are studies that prove employee satisfaction [...]

By Andrew Chen, Ask & Answer Product Manager

Earlier this month, we launched enhanced functionality for Ask & Answer so users can upload multiple images and captions with their questions or answers. Images can serve to clarify a question or paint a series of visual steps to solve a problem.  The Home Depot, Canada is one [...]

Two weeks ago, I presided over an amazing "experiment" with my friend and mentor, Stew Friedman.  But before I tell you about the experiment, let me tell you a little about Stew and Wharton. 
Stew was my Leadership and Teamwork professor at Wharton's MBA program.  Wharton is a pretty hard-nosed school, located in a tough area [...]

Ever heard of Long Bets?  It's a fascinating site, one that can provide profound insights into the future of information technology, consumerism, even civilization itself, thanks to the predictor-challenger-argument format.  Many of the bets are indeed long, as in 148 years long, but others have already been won or lost.  One of my favorites, for [...]

As expected, we recently sold out the Bazaarvoice Social Commerce Summit. When we announced the summit we limited attendance to 200 and we had more than enough interest to fill that limit. If you were not able to get in, we will be posting blog entries on some of the takeaways from the conference, and [...]

Austin, TX is the Live Music Capital of the World. So, it's fitting we bring live music to the first annual Bazaarvoice Social Commerce Summit!
One of the nation’s hottest up-and-coming bands, the Band of Heathens, will be providing their authentic Austin brand of Country, Blues, and Soul music at the Bazaarvoice Social Commerce Summit, in [...]

With the explosive growth of international markets, Bazaarvoice has expanded the Client Services team overseas starting with their first Community Manager, focused on the needs of its UK and European clients. Anna Skaya, our International Community Manager, gives us a quick look into the growing UK online community.

by Anna Skaya, International Community Manager
Londoners are [...]

Mitch Joel, President of Twist Image, saw Brett (CEO of Bazaarvoice) at Shop.org and did his 99th "Six Pixels of Separation Podcast". In this podcast, Brett reveals many of the key statistics and findings we've had over the years, both from research and analyzing the data from user generated content from our client base (190+). [...]