We recently went on a national press tour, and one of the highlights was Brett’s video interview with Taylor Buley at Forbes.com. Brett talks about how Oriental Trading Company uses customer reviews to transform their internal culture – internal teams work together to improve all aspects of their products and customer service. They’ve improved more [...]

Listen in as Brett Hurt describes the original idea for Bazaarvoice, early customers, and how Bazaarvoice’s success continues to surprise him.
You’ll hear…

What Bazaarvoice does
A brief definition of Social Commerce
Why Brett founded Bazaarvoice and where our name came from
Dealing with the fear of customer reviews and how Bazaarvoice educated its original clients
Bazaarvoice branched out from retail [...]

This blog post is guest-written by Anna Skaya, Bazaarvoice Community Manager in the UK. This is part of a series of blogs on building and sustaining healthy Q&A communities.
Spring is here, and every respectful Brit is heading into the country, armed with a bike, tent and Sat Nav in hand. Of course, the best place [...]

Our 2009 Social Commerce Summit is officially sold out! We have loads of great content in store, and there’s still room to tailor the Summit to your needs; if you’re attending, just contact us and tell us what you’d like to get from the event.
One of the most valuable aspects of the Summit is networking [...]

Many companies see the Web, both direct-to-consumer (DTC) and business-to-business (B2B), as one of the few near-term growth opportunities. Since the economic crisis has affected eCommerce leaders’ investment decisions, how are they planning to evolve? What technologies are important to consider now?
On April 8, Bazaarvoice and Baynote will host a complimentary Webinar with Brian Walker, Senior [...]

These days, everyone’s on the move. From phone-accessible email to Starbucks on-the-go, our society has been conditioned to expect answers when we want them, where we want them.
Digital Nomads is a Web community powered by Dell that caters to individuals “who live a lifestyle where their laptop and other electronic devices create the center of their [...]

On my flight from Dallas to Austin today, I was struck by an ad in USA Today on page 7A that reads:

“Want to lose one million more jobs?  Just keep talking.”

The ad is by the U.S. Travel Association and promotes the website Meetings Mean Business.
This ad really resonates with me.  Business is best achieved by [...]

This blog post was guest written by Rebecca Dutta, International Community Manager
Wickes (www.wickes.co.uk) is one of the UK’s leading DIY & Home Improvement retailers, offering a wide selection of own-brand home improvement products designed to meet the requirements of keen DIY’ers and tradesmen alike. They launched Ratings and Reviews on their website in May 2008. [...]

This blog post was guest written by Audrey Warren, Bazaarvoice Community Manager.
I recently sat down with Brian Witchel, Internet Marketing Manager for Mighty Leaf Tea, to learn more about their philosophy for incorporating UGC into email marketing campaigns
Bazaarvoice: You seem to have really embraced the idea of incorporating UGC into your email campaigns – so [...]

Guest-written by Leah Chaney, Bazaarvoice Community Manager
Alex Miller, Director of Programming at QVC, talks about the company’s experience with Bazaarvoice Ratings & Reviews and specifically their use of “top-rated” products.
1. What has your experience been with Ratings & Reviews? What made you decide to feature customer favorites on the air?
QVC deployed Bazaarvoice Ratings & [...]