My wife, Debra, and I don’t get out to the movies much, but when we do we want it to count.  That’s why I check critic and customer reviews online as well as listen to my friends.
Brant, my co-founder and our VP of Business Development, told me he was going to see ‘The Hangover’ with [...]

It only takes one guy to start a party.
In this humorous YouTube video that is quickly reaching viral status, one lone dancing man at the Sasquatch Music Festival in Washington starts a massive dance party – and a revolution.
Many are citing the Sasquatch Dancing Man – or “SDM” as some are calling him – as [...]

Nielson recently reported that the minutes spent on Twitter soared a whopping 3,712 percent to almost 300 million, versus around 7.8 million from the same month a year ago. Companies and consumers alike have realized that they can’t ignore the Twitter phenomenon. If you still question whether or not your company should be participating, read [...]

It’s been an exciting couple of weeks at Bazaarvoice. First, on May 21st, Bazaarvoice was named the #1 Best Place to Work in Austin. We got a great photo of our entire team, including international team members who were in town for our quarterly company offsite at the Alamo Drafthouse, in front of our massive [...]

This series of blogs summarizes key takeaways from some of the presentations and panel discussions offered at the 2009 Social Commerce Summit.
“Getting Shoppers to Talk: Unearthing the Voice of the Customer” was a breakout session hosted by Sean O’Driscoll, CEO of Ant’s Eye View, and Jon Nordmark, founder and CEO of eBags, on April 28, [...]

This post was guest-written by Melissa Lipscomb, Bazaarvoice Community Manager
Does your company have a disaster recovery program for negative word of mouth?
Over the Easter weekend, social networking sites and blogs exploded with negative publicity about online retailing giant Amazon.com. Angry customers are protesting changes on Amazon’s site that lost sales ranking data for hundreds of [...]

This post was guest-written by Andrew Chen, Bazaarvoice Product Manager
Every day, consumers are faced with frustrating barriers to purchasing. They come close to making a purchase decision, but get stuck trying to get critical questions answered in order to feel like they are making a well-informed, confident purchase.
With the pace of today’s consumer marketplace, product marketing, [...]

Many companies see the Web, both direct-to-consumer (DTC) and business-to-business (B2B), as one of the few near-term growth opportunities. Since the economic crisis has affected eCommerce leaders’ investment decisions, how are they planning to evolve? What technologies are important to consider now?
On April 8, Bazaarvoice and Baynote will host a complimentary Webinar with Brian Walker, Senior [...]

These days, everyone’s on the move. From phone-accessible email to Starbucks on-the-go, our society has been conditioned to expect answers when we want them, where we want them.
Digital Nomads is a Web community powered by Dell that caters to individuals “who live a lifestyle where their laptop and other electronic devices create the center of their [...]

This post was guest-written by Melissa Lipscomb, Bazaarvoice Community Manager
Spring break in Austin means SXSW, an exciting celebration of music, film and web creativity. I spent the last few days at SXSW Interactive – the portion of the conference that’s dedicated to social media and web 2.0. Here are my top 10 takeaways:

People expect conversations online. [...]