This is the second in our series of key takeaways from some of the presentations and panel discussions offered at the Bazaarvoice Social Commerce Summit in May 2008.
Josh Bernoff, Vice President and Principal Analyst at Forrester Research, is one of Forrester’s most senior and most frequently quoted research analysts. Josh joined Forrester in 1995. [...]

Andy Sernovitz is a Bazaarvoice Advisory Board member and the founder of the Word of Mouth Marketing Association (WOMMA)*. Andy is also a fellow Wharton grad, the author of Word of Mouth Marketing, a serial entrepreneur, and a prominent keynote speaker at many conferences, including our own Social Commerce Summit.
I was happy to see [...]

Bazaarvoice Community Manager Sherrie Nguyen guest-writes this post.
Borders.com launched their new e-commerce website in late May, and there has been a flurry of activity since! With the new look and enhanced functionality, Borders has created an interactive environment which fosters a true online community. The magic shelf is an especially cool new enhancement that [...]

Two weeks ago, I presided over an amazing "experiment" with my friend and mentor, Stew Friedman.  But before I tell you about the experiment, let me tell you a little about Stew and Wharton. 
Stew was my Leadership and Teamwork professor at Wharton's MBA program.  Wharton is a pretty hard-nosed school, located in a tough area [...]

As a businessman who loves technology, Wired is my favorite magazine.  I simply find no other business magazine as innovative, both in the way it is physically organized and designed.  But the real gold is the content.  The Editor In Chief of Wired, Chris Anderson, is one of the most visionary business thinkers of our [...]

In April, I blogged about the video, "Web 2.0 - The Machine Is Us/ing Us".  Now the same professor that created that video, Michael Wesch at Kansas State University, has created a new one called "Information R/evolution" that summarizes some of the key points of the book, "Everything Is Miscellaneous", which I blogged about in [...]

For my 7th installment of the Word-of-Mouth Wisdom interview series, I am proud to interview Ed Keller.  Ed serves on our Board of Directors and is an industry guru as well as a seasoned operational CEO.  He has continuously added value to the Bazaarvoice team and Board, and we are constantly learning from him.  He [...]

As I promised almost one month ago, I am posting my next Word-of-Mouth Wisdom interview with Kelly Mooney, President of Resource Interactive.  Kelly gave a groundbreaking presentation on the Millennials in her Shop.org Annual Summit keynote last year.  I decided to revisit this topic, as well as her upcoming book, which I was interviewed for [...]

One of my favorite blogs is Kelly Mooney's "MooneyThinks".  It is a very insightful and honest critique of many website and marketing campaign initiatives by the President of one of the best interactive agencies in the country, Resource Interactive.  I have had the pleasure of working with Kelly for years, both on the Shop.org Board [...]

I read last night on Boing Boing, my favorite blog, that one of Amazon.com's most prolific customer reviewers, Kevin Killian, is publishing a selection of his best reviews in book form.  The publisher's description is certainly intriguing: 
Selections from the 1,000+ reviews that Killian has written for books, movies, and everyday products on Amazon.com. Subversive and [...]